Well made documentary. Seems to get an accurate picture of a strained area of our legal system and the folks that are part of it (couldn't say for sure, since I've never been a public defender). My biggest gripe about this documentary is also a source of internal conflict.
You get to see the humane aspects of the alleged criminals lives, with themes like family, hope, etc., which serves as a 'feel good' device. But then you realize, there were victims, in each of the example scenarios, that were subjected to threats with the use of deadly weapons; folks that didn't break any laws and depend on the protections that our society and legal system should provide them. The negative impact of the alleged crimes on the victims seem to be brushed under a rug.
This is understandable given the focus is on the public defenders, but this narrative direction almost glorifies defending these violent acts. For the record, I am sympathetic to the Gideon v. Wainwright decision, as the film even points out it benefitted the civil rights era and also serves as a check/balance in the legal system. Anyway, this film is a fascinating look into a part of the legal system that most of us take for granted or share an ignorance towards.