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You've Got Mail (1998)

tomatometer

68

Average Rating: 6.2/10
Reviews Counted: 82
Fresh: 56 | Rotten: 26

Great chemistry between the leads made this a warm and charming delight.

76

Average Rating: 6.4/10
Critic Reviews: 21
Fresh: 16 | Rotten: 5

Great chemistry between the leads made this a warm and charming delight.

audience

70

liked it
Average Rating: 3.1/5
User Ratings: 435,395

My Rating

Movie Info

Sleepless in Seattle director Nora Ephron originally made a name for herself as the writer of romantic comedies such as Heartburn and When Harry Met Sally. She continues the genre with You've Got Mail, marking her second collaboration with actors Tom Hanks and Meg Ryan. The story brings romance and courtship into the electronic age of the World Wide Web via e-mail and chat rooms. Joe Fox (Hanks) and Kathleen Kelly (Ryan) live and work blocks from each other on New York City's Upper West Side.

PG, 1 hr. 59 min.

Drama, Comedy

Nora Ephron, Delia Ephron

May 4, 1999

Warner Bros. Pictures

Cast

All Critics (83) | Top Critics (21) | Fresh (58) | Rotten (27) | DVD (18)

The coincidences that make the destined lovers' paths cross aren't contrived with much finesse, but the characters get in some decidedly clever lines.

May 27, 2011 Full Review Source: Chicago Reader | Comment
Chicago Reader
Top Critic IconTop Critic

Mail may not be as romantic as Sleepless, but it's wittier.

July 21, 2005 Full Review Source: Houston Chronicle | Comment
Houston Chronicle
Top Critic IconTop Critic

A love story destined to be remembered as one of the best of the decade.

November 6, 2002 Full Review Source: Minneapolis Star Tribune | Comment
Minneapolis Star Tribune
Top Critic IconTop Critic

Fully-stocked, well-oiled and soulless, You've Got Mail sure feels like a franchise operation -- all that's missing is a greeter and a discount card.

July 12, 2002 Full Review Source: Globe and Mail | Comment
Globe and Mail
Top Critic IconTop Critic

Every time You've Got Mail is about to choke on its own cleverness, it's resuscitated by its extremely likable -- oh heck, let's just call them lovable -- stars.

June 18, 2002 Full Review Source: San Francisco Chronicle | Comment
San Francisco Chronicle
Top Critic IconTop Critic

There's no denying the chemistry between Hanks, whose comparisons to Jimmy Stewart are becoming annoyingly accurate, and Ryan, whose schoolgirl cuteness is finally taking on a layer of matured confidence.

February 14, 2001 Full Review Source: Los Angeles Times | Comment
Los Angeles Times
Top Critic IconTop Critic

Drenched in schmaltz and oozing with saccharine sweetness, Hanks and Ryan squeeze every last drop of cornball sentimentality out of the script, but -- despite all the puff about their on-screen chemistry -- fail to ignite many sparks.

May 27, 2011 Full Review Source: Film4 | Comment

The well-honed dramedic performances by endearingly mock-cranky Hanks and quirky, cryin' Ryan add just enough weight to what might otherwise float away...[Blu-ray]

February 11, 2011 Full Review Source: Groucho Reviews | Comment

Predictable-but-sweet romantic comedy.

December 29, 2010 Full Review Source: Common Sense Media | Comment
Common Sense Media

Tom Hanks, Meg Ryan and America Online. Could you be anymore 1990s?

September 20, 2010 Full Review Source: Three Movie Buffs | Comment
Three Movie Buffs

...easy to enjoy unless you're dead set against romances in the first place. (Blu-ray Edition)

January 29, 2008 Full Review Source: Movie Metropolis | Comment
Movie Metropolis

...you've got a lot of saccharine sweetness in the film, but it's a good kind of sweetness, a gentle, loveable, delightful sweetness.

January 29, 2008 Full Review Source: Movie Metropolis | Comment
Movie Metropolis

The clumsily loaded characterisation not only treats almost every other figure as dispensable, but doesn't even bother to make Meg and Tom properly sympathetic.

February 9, 2006 Full Review Source: Time Out | Comment

You've Got Mail is not as saccharine as I expected, but the sugar-coated love story offers us nothing new or original.

April 9, 2005 Full Review Source: Reeling Reviews | Comment
Reeling Reviews

There's no denying the on-screen chemistry between Hanks and Ryan, but still it never really seems to spark as much as it did in Sleepless in Seattle.

April 2, 2005 Full Review Source: Dark Horizons | Comment
Dark Horizons

There is something marvelously contrived about this classic situation: two attractive and incongruous characters who don't know what we know:They belong with each, and when the heck will they get together?

May 20, 2003 Comment
Palo Alto Weekly

You've Got Mail is probably not as engaging as Sleepless, with which it will inevitably be compared, but it has its moments.

February 8, 2003 Full Review Source: Film Quips Online | Comment
Film Quips Online

It's a good date movie, and I recommend it. But don't forget to rent The Shop Around the Corner.

November 22, 2002 Full Review Source: Combustible Celluloid | Comment
Combustible Celluloid

This film enchanted me, and even if it did work for me slightly better as a comedy than as a romance, it's still a great comedy -- and Ryan and Hanks are teriffic.

November 7, 2002 Full Review Source: Netflix | Comment
Netflix

Yes, You've Got Mail isn't strikingly profound or groundbreaking, but it's one of these movies that just make you feel real good.

September 10, 2002 Full Review Source: Montreal Film Journal | Comment
Montreal Film Journal
More Critic Reviews

Audience Reviews for You've Got Mail

I am tackling my demons and attempting a few Rom Coms, this would usually be the type of film I would side step, but I will admit to liking this a little and finding the two sides of the relationship interesting.

July 28, 2006
76Majikat

Super Reviewer

Dispite, Nora Ephron's You've Got Mail, looks like a weak and odd version of Sleepless in Seattle and that don't present some finals elements of the plot, this movie show a good chemistry between Ms. Ryan and Mr. Hanks characters and in a skilful way, Ms. Ephron make the audience be delighted with the strange and sweet

January 11, 2012
Lucas Martins

Super Reviewer

    1. Kathleen Kelly: I love daisies.
    2. Joe Fox: You told me.
    3. George Pappas: They're so friendly. Don't you think daisies are the friendliest flower?
    – Submitted by Lindy R (6 months ago)
    1. Joe Fox: The whole purpose of places like Starbucks is for people with no decision-making ability whatsoever to make six decisions just to buy one cup of coffee. Short, tall, light, dark, caf, decaf, low-fat, non-fat, etc. So people who don't know what the hell they're doing or who on earth they are can, for only $2.95, get not just a cup of coffee but an absolutely defining sense of self: Tall. Decaf. Cappuccino.
    – Submitted by Lindy R (6 months ago)
    1. Kathleen Kelly: Once I read a story about a butterfly in the subway, and today, I saw one. It got on at 42nd, and off at 59th, where, I assume it was going to Bloomingdales to buy a hat that will turn out to be a mistake, as almost all hats are.
    – Submitted by Lea L (8 months ago)
    1. Kathleen Kelly: What will NY152 say today I wonder. I turn on my computer. I wait impatiently as it connects. I go online, and my breath catches in my chest until I hear three little words: You've got mail. I hear nothing. Not even a sound on the streets of New York, just the beating of my own heart. I have mail. From you.
    – Submitted by Lea L (8 months ago)
    1. Kathleen Kelly: [on closing her store] But the truth is, I'm heart broken. I feel as though a part of me has died and my mother has died all over again and nothing will ever make it right.
    – Submitted by Lea L (8 months ago)

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