Rachel was born 9 April 1978 in London. Rachel started drama school at the age of 5. At 15 she was picked from 5000 people to win a modelling competition organised by Just 17 magazine. She did some modelling work and she then went to the London School of Fashion to study the fashion business. She got a diploma and then moved into fashion PR. Then at age 21 she joined the pop group S Club 7.