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Season 5 – Customer Wars

Play trailer Poster for Season 5 – Customer Wars Feb 2025 Reality Documentary Play Trailer Watchlist
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"Customer Wars" spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that "The customer is always right" is the exception rather than the rule.
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Customer Wars — Season 5

Customer Wars — Season 5

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Cast & Crew

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Imari Williams

Narrator

Jason Cilo

Executive Producer

Marcie Hume

Director

Elaine Frontain Bryant

Executive Producer

Sean Gottlieb

Executive Producer

Episodes

Episode 1 Aired Feb 4, 2025 Wild Horse Chase Tensions rise at a pet grooming business in Miami when staff informs a customer that her dog cannot be groomed; the mounted police pursue a suspected shoplifter; a woman shopping in an Australian mall is confronted by a security guard. Details Episode 2 Aired Feb 4, 2025 Takeout Trouble A customer's demand for a refund spirals into a heated back and forth with employees; a rideshare trip takes a startling turn when a passenger doesn't exit the vehicle after being asked by the driver; an airline employee is moved to tears. Details Episode 3 Aired Feb 11, 2025 Ferris Wheel Fiasco A commuter must contend with another passenger's feet on her seat; a security guard confronts a camera crew attempting to capture a challenging BMX stunt; a bystander aids a bus driver in dealing with an oddly behaving potential passenger. Details Episode 4 Aired Feb 11, 2025 Flying Plates and Punches At a late-night diner in Florida, customers and employees get into a physical altercation, allegedly over the wait time for food; at a Utah airport, officers are called to deal with a passenger after confusion over a seat assignment escalates. Details Episode 4 Aired Jul 22, 2025 Passenger Problems On a bus in Los Angeles, Calif., tensions rise over a woman's refusal to give up her seat to accommodate a wheel-chaired passenger; in West Palm Beach, Fla., a woman fails to comply with police. Details Episode 5 Aired Feb 18, 2025 Taxi Terror At a bike shop in San Antonio, Texas, an employee faces off with a customer over some apparent confusion about the cost of a repair. Details Episode 6 Aired Feb 18, 2025 The Naughty List A customer attempts to return an allegedly faulty phone card without a receipt in Ohio; a fight between two women, allegedly over one of the holiday season's hottest gaming consoles, turns physical in North Carolina. Details Episode 7 Aired Feb 25, 2025 Escalation at the Airport Gate A lifestyle vlogger's filming of her visit to a nail salon sparks a confrontation with employees; a flight cancellation leads to a heated exchange between two passengers and airport security; a group of tourists meets a moody elephant. Details Episode 8 Aired Feb 25, 2025 Grandma to the Rescue A resort guest's confrontation with a group of performers escalates into an explosive altercation; chaos ensues when two alleged shoplifters are locked inside by a security guard; three friends' bickering turns physical. Details Episode 9 Aired Mar 4, 2025 Difficult Delivery In Melbourne, Florida, a delivery driver must contend with a customer dissatisfied with how his package was delivered; at a sandwich shop in Chino, California, a dispute between a patron and employees escalates when another customer gets involved. Details Episode 11 Aired Mar 11, 2025 Runaway at the Rodeo At a rodeo in Sisters, Oregon, chaos erupts as a 1,400-pound bull breaks free, sending fans scrambling; in Carbondale, Illinois, an employee vents about a tense confrontation with an allegedly rude customer. Details Episode 12 Aired Mar 18, 2025 Movie Theater Madness At a movie theater in Vero Beach, Florida, the alleged disruptive behavior of two women escalates when the police arrive; on a packed train in New York, New York, a back and forth between passengers turns physical. Details Episode 13 Aired Mar 25, 2025 Vacation Gone Wrong At a California resort, a man's alleged remarks lead to a violent altercation with other vacationers; at a Dallas Airport, officers are called in after a passenger is denied boarding; in Houston, a delivery driver is stunned by a customer's tip. Details
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Customer Wars — Season 5

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Season Info

Director
Marcie Hume
Executive Producer
Jason Cilo, Elaine Frontain Bryant, Sean Gottlieb
Network
A&E
Rating
TV-14
Genre
Reality, Documentary
Original Language
English
Release Date
Feb 4, 2025