This episode is all about potential disasters, from broken sewers affecting hundreds of homes and polluted rivers. In Liverpool, the company's only all-female team unblock customer's drain and see off sewage in Liverpool. In Oldham, apprentice manager Faz deals with a stomach-churning blockage in Oldham. A new six-mile water pipeline near Blackburn upsets customers. The disconnection team also deals with problems as they try to recover an eye watering £64,000 in unpaid bills.
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