As you can see in the reviews and, even more tellingly, in the disparity between the critical and audience rating, movie critics just don't get it. I would recommend spending an evening watching NFL Films documentaries to figure it out.
MJ was a once-in-a-lifetime phenomena. And he's right to talk about himself in the 3rd person - Michael Jordan is much more than a man - he is THE benchmark, the standard against which greatness, in all areas of human endeavor, is now measured.
We fans want to see MJ praised and glorified. He is, more than any athlete of my generation, even Mohammed Ali, the most important sports figure of the 20th century (Sorry Babe). Everything changed with Michael. Everything. Need proof? Watch the movie.
What's the difference between documentary and hagiography? An actual sports fan (with a good vocabulary) expects both in any discussion involving a man who single-handedly rewrote the rules of what it means to be a professional athlete. All this, while playing at never before seen levels of athleticism. And he did it with a passion, a fire - a burning, enduring flame that no one could extinguish. No one could stop him. AND HE KNEW IT.