"The Waiting Room" is an incisive look at the sorrowful state of the modern healthcare system in the United States, as seen through the microcosm of a 24-hour period of the emergency room in Highland Hospital in Oakland, California. Through the eyes of patients, nurses, doctors and social workers, we see how the system functions and does not work, and in response how the staff members seek to work the system to the best of their patients' advantage and health. As one doctor explains, the emergency room is usually the only chance for these uninsured people to see a doctor which is why these cases are not usually those we have been conditioned to associate with an emergency but are still important nonetheless. Otherwise, the patients would be left to their own devices and the internet. My only criticism here is we never get a clear specific sense as to how long these people have to wait to see a doctor.