No se aceptan devoluciones (Instructions Not Included)

2013

No se aceptan devoluciones (Instructions Not Included) (2013)

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Critic Consensus: No consensus yet.

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Movie Info

Valentin (Eugenio Derbez) is Acapulco's resident playboy-until a former fling leaves a baby on his doorstep and takes off without a trace. Valentin leaves Mexico for Los Angeles to find the baby's mother, but only ends up finding a new home for himself and his newfound daughter, Maggie (Loreto Peralta). An unlikely father figure, Valentin raises Maggie for six years, while also establishing himself as one of Hollywood's top stuntmen to pay the bills, with Maggie acting as his on-set coach. As Valentin raises Maggie, she forces him to grow up too. But their unique and offbeat family is threatened when Maggie's birth mom shows up out of the blue, and Valentin realizes he's in danger of losing his daughter- and his best friend. (c) Official Facebook

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Critic Reviews for No se aceptan devoluciones (Instructions Not Included)

All Critics (20) | Top Critics (4)

The film's counterintuitive success is largely due to Derbez, who demonstrates why he is beloved, both south and north of the border.

Sep 5, 2013 | Rating: 2.5/4 | Full Review…

This sporadically amusing but unduly protracted dramedy devolves into a shameless tearjerker in its third act.

Sep 3, 2013 | Full Review…
Variety
Top Critic

There's a lot of movie here with unexpected developments, held together by the irresistible chemistry between Derbez and his adorable pint-sized co-star.

Aug 30, 2013 | Rating: 3.5/5 | Full Review…

"Instructions Not Included" is a sweet little movie that is more than it seems to be.

Aug 29, 2013 | Rating: 3.5/5 | Full Review…

Derbez, even as a debutant filmmaker, shows his solid formation in movies and proves himself as an able narrator. [Full Review in Spanish]

Nov 6, 2015 | Rating: 3/5 | Full Review…

An endearing comedy with that can captivate all kinds of moviegores.[Full Review in Spanish]

Nov 6, 2015 | Full Review…

Audience Reviews for No se aceptan devoluciones (Instructions Not Included)

"Cha! Cha!" This is what the main character had to tell himself whenever he was in a scary situation and needed courage, and it's also what I had to tell myself to fight through to the end of this movie. No Se Aceptan Devoluciones (Instructions Not Included) is a Spanish-language film about a man who finds out he has a daughter when the mom abandons her at his place, and he has to become a father quickly. This movie had some nice moments. The chemistry between the dad and the daughter (who did great, by the way) worked for this movie. The message of the film about facing your fears was a nice thought. It's all downhill from there. The story was all over the place as far as pacing and logic. Almost every actor must have been told to really sell it, because there was a lot of overacting. The humor didn't land with me; it was all a bunch of poorly-written sex jokes and pop culture references. Also, this movie did not need to be a full 2 hours. Basically, this movie plays out like a Hallmark Channel original film. If you enjoy movies where you can just turn your brain off and enjoy the feels, you might like this. However, if you want substance in your storytelling, avoid that play button.

Ben Bruflat
Ben Bruflat

Super Reviewer

It wasn't sure what it wanted to be, and I wasn't sure what it was.

Jared H
Jared H

Super Reviewer

½

Life doesn't care if you're ready. Good Film! Excellent performance from Derbez and the little girl. It's one of those movies that you go out happy to have seen! Congratulations to Derbez, great job! Currently the Mexican films are giving very pleasant surprises for the audience, which in many times have not believed in the talent and scope of this new generation of filmmakers, this movie is going to win many awards and you will see that. At first I thought I would see a movie more than the classic that the mother will take away the kids from the father but no, this story is amazing. Valentin is Acapulco's resident playboy, until a former fling leaves a baby on his doorstep and takes off without a trace. Leaving Mexico for Los Angeles to find the baby's mother, Valentin ends up finding a new home for himself and his newfound daughter, Maggie. An unlikely father figure, Valentin raises Maggie for six years, while also establishing himself as one of Hollywood's top stuntmen to pay the bills, with Maggie acting as his on-set coach. As Valentin raises Maggie, she forces him to grow up too. But their unique and offbeat family is threatened when Maggie's birth mom shows up out of the blue, and Valentin realizes he's in danger of losing his daughter - and his best friend.

Manu Gino
Manu Gino

Super Reviewer

½

This movie has the best of intentions at heart, the film is certainly a very flawed, and melodramatic, look at this father-daughter relationship that is threatened by the return, after 6 years, of the mother who abandoned her. The film's main problem, outside of its supremely melodramatic last act, with some hilarious bad scenes at the end, is the fact that this movie is simply just too long for its own good. There's no reason this film needed to be as long as it was. I'm not saying I would've given the film a better rating, because its mawkish sentimentality and unnecessary melodrama really took a lot away from the film, but it would've flowed better. I think the movie is two hours, but it feels like 3. I realize that may not be a lot for some people, but the pacing certainly leaves a lot to be desired. My favorite part of the film would have to be one of the supporting characters, whose name literally escapes me, but he reminds me of Adam West in Family Guy, for some reason. This guy is literally in his own world, completely removed from what anyone else is doing. There's this one scene, near the end, when Valentin takes Maggie back to Mexico, where this guy, hilariously, explains how his father is no longer alive and how he has left the earth. He simply doesn't shut up about this for a good 3 minutes. It was a really funny scene, at least in my opinion. Especially for a movie that, while it has its moments, is really only concerned with being cutesy and sweet rather than funny. In fact, most of your enjoyment of the film will come from how adorable you find Maggie. The problems come in when the film tries its hands at drama. The combination of the the two is very sloppily executed, almost like they're two completely different movies. The problem is that the drama, in part the custody battle, feels more emotionally exploitative than anything else. This is definitely not What Maisie Knew, a film that looks at the custody battle between parents through the eyes of a child and how that battle affects her. This film pretty much uses Maggie as a pawn in order to give Eugenio Derbez a chance to show off his dramatic chops. The guy is certainly good, he's funny and likable, but the drama doesn't really fit with the rest of the film, that was a silly and goofy comedy. And don't even get me started on the last 10 minutes of the film. Holy hell, were those last 10 minutes exploitative and supremely melodramatic. It's actually quite sickening now that I'm reflecting on it. There's this one hilarious bad shot that shows...MASSIVE SPOILERS...Maggie playing in heaven with her grandfather. This was so bad, corny and gag-worthy that I'm surprised I didn't completely downgrade the film because of that one scene. Oh, and Maggie dies. There's that too. There's an earlier scene in the film, where Maggie and Valentin go to the doctor, after Maggie leaves the room, the doctor tells Valentin that the treatment didn't work and that there's not a lot of time before death. You're led to believe that Valentin is the one that's gonna die and that's why he's fighting so much to keep Maggie. But that's just not melodramatic enough, nope...let's kill the kid, that'll get them crying for sure. It's such a small part of the film that it makes it even MORE exploitative than it already was. They didn't kill Maggie because it made sense in the context of the story, they killed Maggie to manipulate your emotions by playing sad music after she passes away. I wouldn't be surprised if many people ended up hating the movie because of that. It's just not natural and effective. With that said, this movie is average at best. Eugenio Derbez is, again, good and funny. But the movie is too long, too cliched, and too melodramatic to be great.

Jesse Ortega
Jesse Ortega

Super Reviewer

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