Personal Shopper

Critics Consensus

Personal Shopper attempts a tricky series of potentially jarring tonal shifts with varying results, bolstered by a performance from Kristen Stewart that's impossible to ignore.



Total Count: 261


Audience Score

User Ratings: 5,113
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Movie Info

Olivier Assayas, the internationally-acclaimed director of Clouds of Sils Maria and Summer Hours, returns with this ethereal and mysterious ghost story starring Kristen Stewart as a high-fashion personal shopper to the stars who is also a spiritual medium. Grieving the recent death of her twin brother, she haunts his Paris home, determined to make contact with him.


Hammou Graïa
as Police Officer
Kristen Stewart
as Maureen Cartwright
Benjamin Biolay
as Victor Hugo
Audrey Bonnet
as Cassandre
Aurelia Petit
as Chanel Press Attache
Olivia Ross
as Attachée de presse maison de couture Londres
Thibault Lacroix
as Attachée de presse maison de couture Paris
Calypso Valois
as Assistante séance photo
Benoit Peverelli
as Photographer
Dan Belhassen
as Cardiologist
Léo Haidar
as Kyra's Lawyer
Mickaël Laplack
as Hotel Receptionist
Mickaël Laplack
as Réceptionniste de l'hôtel
Vianney Duault
as Vendeur Cartier
Célia Ouallouche
as Réceptionniste Louboutin
Célia Ouallouche
as Louboutin Receptionist
Khaled Rawahi
as Oman Driver
Julie Rouart
as Saleswoman
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News & Interviews for Personal Shopper

Critic Reviews for Personal Shopper

All Critics (261) | Top Critics (49) | Fresh (211) | Rotten (50)

  • "Personal Shopper" creates a fully realized universe that merges visceral dread with deeper observations about its causes.

    Mar 27, 2019 | Rating: B+ | Full Review…

    Eric Kohn

    Top Critic
  • [Stewart] offers a refined version of her Twilight saga performance, which oscillates between discreet twitchiness and vocal outbursts, as if emotions had to fight against in order to be felt.

    Jul 3, 2018 | Rating: 4/5 | Full Review…
  • Stewart is in nearly every scene, and she's phenomenal.

    Feb 28, 2018 | Full Review…
  • It's a bit crackpot as drama, but Personal Shopper has such controlled burn, such depth of feeling around this topic of grief, and such an aching performance from Stewart, that it hardly matters that it doesn't quite make sense. Logic is over-rated.

    Apr 12, 2017 | Rating: 4/5 | Full Review…
  • A riveting, impossible-to-shake masterwork that leaves the audience spooked, not by its telling but by its commitment to abstract themes of grief, solitude and coming of age.

    Mar 24, 2017 | Rating: 4/4 | Full Review…
  • "Personal Shopper" is tough to pin down, but it's a strange and stunning ride - haunting without being hokey, with surprises around every turn.

    Mar 24, 2017 | Rating: A- | Full Review…

Audience Reviews for Personal Shopper

  • Mar 17, 2018
    Kristen is good and the slow pace didn’t bother me, but there is literally no resolution in this movie. Who was texting her? Who was the killer? Was the ghost her brother? Almost two hours patiently watching and you’ll never know. Yeah. That’s a bit of a problem. I can use my imagination to some extent but not for an entire movie.
    Nicki M Super Reviewer
  • Dec 13, 2017
    Very creepy and all around well executed.
    Ed K Super Reviewer
  • May 05, 2017
    The story rather interestingly hypothesizes that ghost sightings have less to do with otherworldly dimensions than the mental and emotional state of those who experience the same. And so a film delving onto the psyche of a young woman undergoing some shit. I liked it mostly, with some parts being mesmerizing, while still an uneven effort.
    Kevin M. W Super Reviewer
  • Apr 17, 2017
    For fans of the Kristen Stewart school of acting, all of the groundbreaking techniques that made her a star are here in "Personal Shopper". She starts sentences, pauses, then blurts out the rest of the line. She stammers. She looks nauseous. She blinks profusely and vibrates her head when "upset", otherwise keeping expressivity to a minimum. To say she is wan would be an understatement, but what isn't understated is how overrated this film is. With glowing reviews and a four minute standing ovation at Cannes, I was expecting it to astound me. After a slightly tense first viewing, I had to watch it again to figure out why it didn't click for me. The second watch only made the film's shortcomings that much more apparent. In the movie, KStew is a personal shopper for a wealthy model who she calls a "bitch" because the model doesn't want her trying on the expensive designer clothing she pays Stewart to buy for her. Stewart recently lost her twin brother because of a heart condition they both share. Her grief causes her to feel disconnected from others, but she believes she is a medium and is seeking closure in the form of a sign from her brother. After witnessing an apparition and receiving strange texts from an unknown entity, she is forced to confront her grief and her own mortality. Almost the entire second act consists of her going to different places and texting. There are a lot of fades to black diffusing the pace of the film - one in the middle of a scene of dialogue. With two or three genuinely tense moments littered among odd editing and obnoxious screens on screen (Skype, YouTube, texting), it's hard to appreciate the film's intellectual rewards. Is her brother trying to contact her? Is it all her delusion? Is she actually dead? I could understand making the effort to delve into the mystery of the film for the profundity of subject matter or some deeper philosophical intent, but the film seems to be content with being ambiguous and confusing (or maybe just confused). I don't need everything in a film explained, but then again I don't have to care at all either. Ultimately, the four hours I invested in "Personal Shopper" could have been better spent elsewhere.
    K Nife C Super Reviewer

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