The Call - Movie Reviews - Rotten Tomatoes

The Call Reviews

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½ February 17, 2018
A pretty good edge of your seat thriller. At the end it seemed a little silly to have a 911 operator try to save a kidnapped girl without any help or back-up. Other than that a good film to watch in the dark if you are in a thriller movie mood.
February 5, 2018
Kept me on the edge of my seat! Halle Berry is such a powerful actress!
January 27, 2018
Extremely heart-pounding and tense; killer performance from Berry.
August 19, 2017
SCOTT: (Dr. Scott Allison, Professor of Psychology, University of Richmond) Well, Greg, after seeing the bad guy in this film, it looks like Halle Berry has gone from Monsters Ball to Monsters Call.

GREG: (Greg Smith, Founder of Agile Writers of Richmond, VA) Yeah, we dont get to see just how monsterly the villain is until the end, but he definitely is carved from the same mold as Buffalo Bill from Silence of the Lambs, without the indigestion.

SCOTT: Enough about the villain for now. Lets start with the hero, a woman named Jordan played by Halle Berry. How good a hero do we have here? Was Halle a Berry, Berry good hero or not?

GREG: Lets find out... The Call is an unusual movie in that the hero spends most of her time at a console talking to a victim. We meet Jordan (Halle Barry), a 911 call center operator. Shes competent and has a relationship with one of the cops in her district. Things are going pretty well for her when she gets a 911 call from a frightened young girl. Someone is trying to break into her house. Jordan gives the girl good advice on hiding from the perpetrator when they are suddenly cut off. Jordan calls the girl back and the ringing phone gives the girl away and she is abducted. Two days later the girls body is discovered buried in a field. Jordan is mortified by this experience and blames herself for an error in judgment. She loses her confidence and is reassigned to train new operators. Six months later, Jordan is training a new group of operators on the 911 floor. A teen-age girl calls into the center reporting that shes been abducted and is trapped in the trunk of a car. The inexperienced call operator is unable to handle the emergency and hands the controls to Jordan. Shaky, Jordon takes the call and instructs the girl to kick out the tail lights and wave her arms so someone will see her. This is the beginning of a long and suspenseful chase with Jordan telling the girl, Casey, (Abigail Breslin) to keep calm and help is on the way.

SCOTT: Redemption is a huge part of many hero stories, and here Jordan has an opportunity to redeem herself. Can she handle a call that is so eerily similar to the one she botched six months earlier? This is a crucial part of the hero story. And shes clearly on her own here, as the villain easily evades the police and makes mince-meat of passing motorists & gas station attendants in his way.

GREG: Not necessarily on her own. At the beginning of the story she is trying to create a relationship with her boyfriend Officer Paul Phillips (Morris Chestnut) and she gets moral support from her close friend Flora (Denise Dowse). But her boss, Maddy (Roma Maffia), acts as the opposition trying to tell her to stand down and go home. By the end of the story Jordan truly goes solo as she ventures out of the 911 call center and faces the villain alone.

SCOTT: And here is where a good hero story does not necessarily equate to a good movie. In the real world, a 911 operator would go home at the end of her shift, and shed allow other more qualified people hunt down the villain. But the writers of this movie decided that this would leave us very unsatisfied. Apparently we need heroes to complete the journey, however far-fetched it seems. I wont go into any details about what transpires, but lets just say that if all 911 operators were like Jordan, we wouldnt need any law enforcement agencies.

GREG: It definitely stretches the bounds of credibility. I think the movie tries to pay homage to the unsung heroes who man the 911 Hives all over the nation. And to a great degree it does this for the first 75% of the story. There is a strong desire among movie-goers to see the hero attain the Main Goal without assistance. However, compare this movie to Zero Dark Thirty where Maya (Jessica Chastain) is a desk-bound CIA analyst. In the end, it was the Navy Seals Team 6 who confronted the villain and the hero merely identified the body - which was perfectly satisfactory. It can be done, but the writers of The Call didnt have the finesse to pull it off. And its a pity because I think that would have been a more satisfying ending and a greater tribute to the 911 operators/heroes.

SCOTT: Totally agree. Its almost as if the writers were trying too hard to make the hero heroic and the villain villainous. We havent discussed the bad guy yet. A good hero story truly needs a top-notch villain, and Im not sure this dude fits the bill. His despicability is over the top. Not only has he killed multiple girls, but we learn that hes been sexual with his cancer-ridden sister. Thats not only gross, its unnecessary. And, as we alluded to earlier, the ending scenes are too reminiscent of both Psycho and Silence of the Lambs.

GREG: I have to agree with you. Like the shark (Bruce) in Jaws, this villain was more of a prop than an actual character. He was so clearly evil that there was no dimension to him. He wasnt particularly clever or daring. He was just overwhelmingly despicable. He could have been played by any actor. They say a hero is only as good as his villain, and with a boring villain, Halle Barry as Jordan has little to play against. Likewise, the damsel in distress (Casey) has little to do but cry and scream. We get a little insight into her personality early in the film where shes at the mall and refuses to use foul language (despite egging-on by her BFF). But other than that, any young blonde girl could have played the role. Its a very bland film indeed.

SCOTT: I wouldnt call it bland. It was a mixed bag. Halle Berry deserves props for her performance and for making us care about her character. But Im glad you brought up the girl in distress. The final act of the film is a mess, with both the girl and Jordan pursuing a course of vengeance whose only purpose was to allow them to use the killers favorite line on him. Those two characters were totally out of character and left me wanting to throw popcorn at the big screen. Except that I had already eaten all my popcorn.

GREG: Yeah, it turned a good heroic chase movie into an exploitation/revenge plot. A very bad turn. Scott, I really wanted to like this movie. I felt a certain amount of suspense at the beginning but the writers couldnt sustain it for the whole film. The last 25% turned into a bad copy of Silence of the Lambs and I lost all respect. So I give the movie itself 2 Reels out of 5. I liked Halle Barrys portrayal of Jordan as a smart, sensitive 911 operator. She did a good job of exhibiting a range of emotions playing against nothing more than an array of computer monitors. I give Jordan just 3 out of 5 Heroes, though, because there just wasnt enough of what we expect from movie heroes. Movie: Hero:

SCOTT: Ugh. I hate agreeing with you Greg, I just hate it. But I concur that the movie deserves no more than 2 Reels out of 5. The heros ridiculous, out-of-character act of revenge at the end moved her from 4 Heroes down to 2. So two 2s for me. Which is a shame, because as you note, if the writers hadnt gotten lazy and derivative, this movie could have been quite good. Movie: Hero:
August 6, 2017
Director, Brad Anderson (The Machinist) directs a claustrophobic tension filled thriller that the keep you on the edge of your seat. Halle Berry and Abigail Breslin star in this film, and the acting from both actresses is great. The movie is fast paced and keeps you engaged from beginning to end. This film is a good watch for all.
August 5, 2017
Excellent! Five stars hands down!
August 4, 2017
The first two acts of this movie are pretty solid, but it kind of falls apart after that.
August 2, 2017
Most films signal if you're supposed to leave your brain at the door in the first ten minutes (like the film Crank I saw recently), but this gave no such vibe. Therefore, when the silliness of the actions of the characters in the second half of the middle act, and the third act ensued, it lost me. Why the xxxx would xxxx do that??? my brain cried. Shame, it was gripping throughout, but left me feeling hollow...
August 1, 2017
Suspenseful, tense, good acting especially from Halle Berry who makes a great come back in this film and overall makes for a great time.
½ July 28, 2017
Very intense, but the characters are boring and the ending sucked.
Super Reviewer
July 11, 2017
Pretty violent, it helped with the poor acting.
June 18, 2017
Great intense movie that I remember had the whole theater on the edge of our seats. Haven't really seen a movie that had you feel involved in the scene till recently. 47 meters down had us on the edge of our seats.
½ June 7, 2017
Mixed bag with surprisingly good performances. It starts as a taut and effective police procedural that honours those at the 911 call centre but the final act devolves into a dopey undeserved and exploitive horror film. Both parts parts work as their own things but together they make one of the most polarizing things I've ever seen.
½ May 6, 2017
Taut thriller that completely falls apart in the 3rd act. Berry and Breslin turn in great performances but the script abandons them in an ending that not only underminds the effective set-up but renders it all but moot.
May 6, 2017
I love this movie!! Everything seemed realistic, I could imagine myself responding the same ways in those circumstances, and the ending was perfect!! Halle Berry was flawless and her passion shows!!
April 29, 2017
awesome movie love Halle Berry!!
April 19, 2017
This is an awesome show. keeps you on the edge of your seat !
March 3, 2017
A flawed yet unique suspenseful thriller that does more right than wrong.
February 7, 2017
It's good movie to watch
December 23, 2016
i reminiscne watching it back in the days. I actually really liked it. One of my favprite hally berry films
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