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Season 1 – 911 Crisis Center

Play trailer Poster for Season 1 – 911 Crisis Center Nov 2021 Documentary Reality Play Trailer Watchlist
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An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.
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911 Crisis Center — Season 1

911 Crisis Center — Season 1

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Cast & Crew

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Ashley Welch

Self

Michelle Rees

Actor

Melanie McCavish

Actor

Laura Hunter

Actor

Andy Watkins

Actor

Tiffany Ward

Self

Episodes

Episode 1 Aired Nov 6, 2021 12 Hours Together Dispatcher Essence Sullins and the night shift team take non-stop emergency calls from 6 p.m. to 6 a.m., including one that connects to someone in Essence's family. Details Episode 2 Aired Nov 6, 2021 Best of Luck On her last shift at CVD, veteran 911 dispatcher Christine Mazzeo must navigate the chaos of St. Patrick's Day and say goodbye to the work family she has been with through thick and thin for over 12 years. Details Episode 3 Aired Nov 13, 2021 Training Wheels Trainee Matt Reinke is almost through the training program at CVD, but before he graduates, he must prove his ability to successfully navigate the night shift, the callers and his fellow dispatchers. Details Episode 4 Aired Nov 13, 2021 Octopus Mode Supervisor Charline Polk leans on her 16 years of experience to handle crisis after crisis, but when she answers the phone to an open line and screaming in the background, she is faced with a situation that chills her the bone. Details Episode 5 Aired Nov 20, 2021 Third Time's the Charm The team must piece together the puzzle of a possible kidnapping; the dispatchers are interrupted during Nancy's wedding when they hear police call out someone's been shot. Details Episode 6 Aired Nov 20, 2021 40 Shots Fired Dispatcher Melanie McCavish and the team ramp up when a barrage of shots-fired calls come in at the same time, including a call from the person who has been shot. Details Episode 7 Aired Nov 27, 2021 What to Expect Dispatcher Abby Encarnacion is pregnant with her first child and must navigate working 12-hour shifts, taking highly emotional calls, and instructing CPR to a mother who discovers her son is unresponsive. Details Episode 8 Aired Nov 27, 2021 Put to the Test In her first week as supervisor, dispatcher Marra Wargo leads the team through a storm of emergencies, panicked witnesses, and a dog in danger. Details Episode 9 Aired Dec 4, 2021 Teamwork Makes the Dream Work 911 Dispatcher Jackie Chappuies takes training rookie Hayley Kilbane into her own hands; together they face back-to-back carjackings at the same gas station and a possible overdose that calls for immediate CPR. Details Episode 10 Aired Dec 4, 2021 Double Homicide Supervisor Christine Mooch Muccino drives the shift through a series of crises including a fatal car accident and a horrific shooting in broad daylight, but nothing shakes her to the core more than when she learns of a crisis at home. Details Episode 11 Aired Dec 11, 2021 They're Out There The dispatchers at CVD brace for Full Moon madness; everything breaks loose throughout the night when a traffic stop turns into a full-blown pursuit, strange lights in the sky are seen, and a major accident leaves a motorcyclist motionless. Details Episode 12 Aired Dec 11, 2021 Help Is on the Way The shift comes together to support their pregnant teammate, Kaitlyn Schroeder, when she takes a call reporting two kids shot in the face, and a caller whose childbirth doesn't go exactly to plan. Details Episode 13 Aired Dec 18, 2021 The First, First Responders It's the best time of the year for the dispatchers; dispatcher appreciation week officially begins, and while morale is high, the crime rate seems to be higher; night shift is going to have to get creative to sort out a mess of emergencies. Details Episode 14 Aired Dec 21, 2021 Appreciation in Action Dispatch Appreciation Week is in full swing, raffle tickets are flowing, costumes are aplenty, and prizes will be won. Details Episode 15 Aired Jan 1, 2022 Positive Impacts Jessica Merkosky taps into her cheerleader past to raise her team's spirits and battle the heaviness of 911 calls; co-worker Tiffany Ward also takes on an emotionally charged night when she answers calls from families in a similar crisis. Details Episode 16 Aired Jan 1, 2022 Work Family The team comes together to support Donna Majoros when she is faced with a call that brings a past trauma into light; when Essence takes a break, a carjacking goes from bad to worse; Melinda caps off another night at dispatch with a cake with a twist. Details
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911 Crisis Center — Season 1

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Season Info

Executive Producer
Dan Peirson, Lisa Shannon, Adam Kassen
Network
Oxygen
Rating
TV-PG
Genre
Documentary, Reality
Original Language
English
Release Date
Nov 6, 2021