John Cleese Basil Fawlty Actor, Writer Prunella Scales Sybil Fawlty Actor Connie Booth Polly Sherman Actor, Writer Andrew Sachs Manuel Actor Ballard Berkeley Major Gowen Actor Brian Hall Terry Actor Gilly Flower Miss Agatha Tibbs Actor Renee Roberts Miss Ursula Gatsby Actor Mervyn Pascoe Mr. Yardley Guest Star Robert Lankesheer Mr. Thurston Guest Star Joan Sanderson Mrs. Alice Richards Guest Star Johnny Shannon Mr. Firkin Guest Star Bill Bradley Mr. Mackintosh Guest Star George Lee Mr. Kerr Guest Star Bob Spiers Director