Hotel owner Vincent Colville works to ensure that past relationships, unresolved feelings, and a diverse staff with individual interests do not interfere with the running of The Grand Waimea.

A down-on-her-luck guest wangles a job as a hotel maid at the Grand Waimea, then parlays it into a promotion to concierge; Nicole and Jason struggle to find a professional and personal balance.

Nicole is surprised and frightened when her Manhattan friends come to the islands to throw her a birthday party.

Nicole's handsome, successful fiance arrives, and Jason is surprised to find that he likes the man; Tessa contends with astronomers who are in town to witness an event that only happens every 70 years; Gabriel risks his job.

Tessa's ex-boyfriend arrives at the hotel, determined to get her to help him run his latest scam; Jason and Vincent become suspicious of Morgan's fiance, who works for the hotel magnate eyeing the Grand Waimea for takeover.

Celebrity guests like Dennis Rodman, Melissa Joan Hart and the vice president's daughter keep staffers jumping; Tessa helps the vice president's daughter ditch her Secret Service detail; Jason meets Nicole's fiance at a strip club.

Nicole's father, Walter (Christopher MacDonald), pays a surprise visit to the hotel but gets a surprise himself; Jason tries to forget about Nicole by getting closer to Tess, who is working to help Walter take over the Grand Waimea.

Nicole needs cheering up after leaving her fiance at the altar; Jason thinks Nicole left Morgan for him and tries to explain why he spent the night with Tessa.

Jason resolves to ferret the truth about the fire at his father's surf shop; a past rivalry between Walter and Vincent leads to a startling revelation; MJ is on a mission to win Chris back, as Gabriel meets the girl of his dreams.

Frankie's club opening is a great success, but police inform him that some illegal activity may jeopardize it; Nicole is caught between her father and Jason, who suspects that Walter will do anything to end their relationship.